Search results for " Knowledge management"
showing 10 items of 25 documents
La organización y la gestión en los servicios sociales: el trabajador social en la organización y gestión de los servicios sociales
2010
En este artículo se pretende fomentar la reflexión de las y los trabajadores sociales en temas que no han sido considerados prioritarios entre las funciones a desarrollar desde el trabajo social y que sin embargo son elementos de primera necesidad si queremos hacer perdurar el sistema de servicios sociales, en el que una parte importante de la profesión desarrolla su actividad. Dotar a las unidades, departamentos, servicios, áreas en las que se trabaja de una estructura de organización y gestión que favorezca la consolidación del sistema, poner en valor la gestión del conocimiento, abordar el tema de introducir parámetros de calidad en los servicios que prestamos, establecer procesos y defi…
The need to grow, learn and develop – how does management affect motivation for professional development?
2018
This article argues that knowledge management and social recognition is important for organisational learning and professional self-esteem in academic libraries. An anonymous survey was issued in 2016 to investigate how library staff’s self-esteem is affected by how they experience their management’s view and overview of their knowledge. The need for what Axel Honneth refers to as social recognition will also be discussed as an important part of how professional self-esteem and work satisfaction is experienced and further how this affects motivation to participate in professional development.
An introduction to knowledge computing
2014
This paper deals with the challenges related to self-management and evolution of massive knowledge collections. We can assume that a self-managed knowledge graph needs a kind of a hybrid of: an explicit declarative self-knowledge (as knowledge about own properties and capabilities) and an explicit procedural self-knowledge (as knowledge on how to utilize own properties and the capabilities for the self-management).We offer an extension to a traditional RDF model of describing knowledge graphs according to the Semantic Web standards so that it will also allow to a knowledge entity to autonomously perform or query from remote services different computational executions needed. We also introdu…
Knowledge management – a source of sustainable competitiveness in the knowledge based economy
2006
Confirming the well known thesis knowledge is power, A. Toffler argued that the knowledge based society represents the acme of the human society development and P. Drucker said that the developed countries passing through the knowledge based society represents the biggest change of the modern world. That made possible and helped the emerging of the managerial revolution (defined as knowledge applied to knowledge itself) at the firm’s level. Under these circumstances, knowledge has to be seen as a strategic resource – source of competitive advantages and of managerial performances as well. Considering this, a firm’s management have to define a coherent behavioral model in order to seriously …
EFFECTS OF CUSTOMER KNOWLEDGE MANAGEMENT AND CUSTOMER ORIENTATION ON INNOVATION CAPACITY AND MARKETING RESULTS IN SMEs: THE MEDIATING ROLE OF INNOVAT…
2018
Managing customer knowledge is a key of source for SMEs. The principal aim of this paper is to provide empirical evidence on the direct effects of two specific strategic resources: customer orientation and customer knowledge management (CKM), on innovation capacity and marketing results in SMEs. The study also examines the role of innovation orientation as a mediator between customer orientation and CKM. For this purpose, a structural model was proposed and tested through an empirical investigation with variance-based structural equation modeling (PLS) using a sample made up of 210 Spanish SMEs. The findings highlight the relevance of CKM and customer orientation as important strategic res…
Ontological supports of knowledge: knowledge creation and analytical knowledge
2011
PurposeThe purpose of this paper is to examine, from the perspective of different theoretical approaches, the relationship that exists between different ontological supports of knowledge and knowledge itself (the way it is created and its characteristics).Design/methodology/approachThe paper proposes two different types of knowledge (knowledge of concrete situations and abstract knowledge) and two approaches (the constructivist view and the cognitive view) and provides a general classification of the different knowledge types. Second, it examines the underlying ontological support‐knowledge creation, characteristics or types of knowledge relationship in different approaches. Finally, conclu…
Industry 4.0 transition: a systematic literature review combining the absorptive capacity theory and the data–information–knowledge hierarchy
2021
Purpose The effect of the transition toward digital technologies on today’s businesses (i.e. Industry 4.0 transition) is becoming increasingly relevant, and the number of studies that have examined this phenomenon has grown rapidly. However, systematizing the existing findings is still a challenge, from both a theoretical and a managerial point of view. In such a setting, the knowledge management (KM) discipline can provide guidance to address such a gap. Indeed, the implementation of fundamental digital technologies is reshaping how firms manage knowledge. Thus, this study aims to critically review the existing literature on Industry 4.0 from a KM perspective. Design/methodology/approach …
Transferable and Negotiated Knowledge
2002
• Summary: This article explores the knowledge of community-based social workers in the context of an action research project aimed at exploring the practitioners’ own descriptions of their knowledge and expertise on the theme of spatial marginalization. • Findings: The knowledge of social workers seemed to be based on service users’ experiences and case examples, on value and moral constructions, and it was created from experience, by doing and in action. It was local and contextual, in some sense silent but shared through a discussion process. It was not based on empirically based scientific research understood in the traditional sense; rather, social workers resorted to practical knowle…
Evidence-Based Knowledge Management: an approach to effectively promote good health-care decision-making in the Information Era.
2009
The sharing of information and the growth of knowledge together represent a foundation for the promotion of quality improvement of health care systems. This paper concerns knowledge, not only from an epistemological point of view, but also from a pragmatic one. In our paper, knowledge is discussed as the hub to promote better decision making and continuous professional development. Effective thinking is particularly needed. The critical point is to think about how health care systems can develop both an effective knowledge management network and how health-care organizations can actually be based on it. In this way, knowledge and knowledge hierarchy are defined according to Russel Achkoff's…
Knowledge management challenges in knowledge discovery systems
2006
Current knowledge discovery systems are armed with many data mining techniques that can be potentially applied to a new problem. However, a system faces a challenge of selecting the most appropriate technique(s) for a problem at hand, since in the real domain area it is infeasible to perform a comparison of all applicable techniques. The main goal of this paper is to consider the limitations of data-driven approaches and propose a knowledge-driven approach to enhance the use of multiple data-mining strategies in a knowledge discovery system. We introduce the concept of (meta-) knowledge management, which is aimed to organize a systematic process of (meta-) knowledge capture and refinement o…